SMARTLIFE e-Commerce SP

FAQ

Delivery costs and time

When selecting a product on the "e-Shop" page, you can use an "Expected delivery" filter. Delivery time is shown for shipments to the Iberian Peninsula, for delivery to other countries it might differ.

Expected delivery

Delivery method for each product and delivery price will be displayed when the product is added to the shopping cart and user has moved to the "Checkout" page, after the (billing or shipping) address has been entered. If several delivery methods are shown, the buyer can choose the one that fits him best by clicking on the delivery method displayed by default (after which the alternative delivery methods will be opened).

Delivery Possibilities

The shop notifies a buyer by email upon receiving the order and after delivering the order to a carrier. The carrier informs the buyer (usually by SMS) about details of receiving the package from the parcel machine or at home.

Save products of interest ("Wishlist")

To save a product of interest into the Store's memory ("Wishlist"), the buyer has to activate (click) the product, after which a heart-shaped (or square-shaped) icon will appear in the middle of the product picture. Clicking on the icon moves the product to the buyer's individual wish list and saves it.

wish list icon

When having added several products of interest to the wish list, the buyer can open entire wish list by clicking on "Wishlist" in the right of header.

Wishlist

A link to the wish list's web address has been displayed at the left bottom on the wish list. The link can be copied and sent to friends or to social networks...

Other questions or problems

Other questions and problems that appear might be sent to info@smart-electronics.es.

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